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Preparing the workforce for the age of AI

Insights on navigating skill shifts, evolving roles, and leadership priorities to drive meaningful and responsible AI adoption.

April 2026

Workforce transformation

60 Min

Speakers

Anirban B. Roy

Chief Revenue Officer, Mercer Mettl

Padma Gupta

Director - HR & Customer Experience, Häfele India Pvt. Ltd.

Overview

 

In an era of rapid advancements in AI and automation, organizations are increasingly shifting their focus from technology adoption to organizational readiness. While many are investing in AI capabilities, the real challenge lies in preparing the workforce, leadership, and operating models to effectively leverage these technologies.

Mercer invites you to explore key insights on how organizations can build workforce readiness, redesign work, and strengthen leadership capabilities to thrive in an AI-enabled environment. The discussion explores what AI readiness truly means and how organizations can prepare for the next phase of workforce transformation.

What you’ll learn:

How AI is reshaping leadership expectations and decision-making

What AI-ready organizational design and culture look like in practice

The leadership capabilities and skills intelligence needed to unlock AI’s value

Strategies to build workforce readiness in a rapidly evolving environment

Key takeaways:

AI is now embedded across core business functions, evolving from a niche capability to a key driver of organizational transformation.

Organizations are adopting a balanced approach to AI – embracing its potential while prioritizing governance, ethics, and responsible usage.

Workforce readiness depends on adaptability, continuous learning, and stronger skills intelligence to keep pace with rapidly evolving roles.

Measure, map and mobilize your workforce with Mercer’s AI Agility Assessment

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